Payment Policy

Payment Terms At CraftsFactory.in, we aim to make your shopping experience secure, transparent, and convenient. The following Payment Terms govern all transactions made on our website.

1. Accepted Payment Methods We accept payments through secure and authorized payment gateways. Available payment options may include: Credit Cards and Debit Cards Net Banking UPI and Wallets Other payment methods as displayed at checkout All payment options are subject to availability and gateway terms.

2. Pricing All product prices are listed in Indian Rupees (INR) unless stated otherwise. Prices include applicable taxes unless specified. CraftsFactory.in reserves the right to change prices, offers, or discounts at any time without prior notice.

3. Payment Confirmation An order is confirmed only after successful payment authorization. You will receive an order confirmation via email or SMS once payment is completed.

4. Payment Security All transactions on CraftsFactory.in are processed through secure, encrypted payment gateways. We do not store your complete card or banking details on our servers.

5. Failed or Pending Transactions In case of a failed or pending payment: The order will not be processed until payment is successfully completed. Any amount debited will be automatically refunded by the payment gateway within the stipulated time frame, as per the bank or gateway policy.

6. Refunds Refunds, if applicable, will be processed according to our Return & Refund Policy. Refunds will be credited to the original mode of payment and may take several business days depending on your bank or payment provider.

7. Additional Charges Shipping fees, convenience charges, or taxes (if applicable) will be clearly displayed at checkout before payment confirmation.

8. Disputes For any payment-related issues or discrepancies, customers are encouraged to contact our customer support team promptly. CraftsFactory.in shall not be responsible for delays caused by banks or payment service providers.

9. Policy Changes CraftsFactory.in reserves the right to modify these Payment Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.